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How do I dispose of large items, such as appliances and furniture?

Call the Public Works Department at (563) 589-4250 to schedule a large item collection. Collections...

How much time do I have to remove the snow and ice from my sidewalks following a snowfall?

Sidewalks are required, by ordinance, to be cleaned of snow and ice within a reasonable amount of...

When will my street be plowed?

During a storm, our operators plow and deice Dubuque's arterial streets as long as it continues to...

Does Dubuque have a "Noise Ordinance" for various activities and what hours is it in effect?

No person shall cause or permit any loud and excessive noise that results in annoyance or discomfort...

Does Dubuque have a "Noise Ordinance" for various activities and what hours is it in effect?

The City Ordinance states: "No person shall cause or permit any loud and excessive noise that...

What hours does the dog park operate, is there a fee and what are the regulations?

Hours are 8:00 a.m. to 8:00 p.m.; no fee.  Pet Park

What hours are you open?

The office hours are Monday through Friday from 8:00 a.m. to 5:00 p.m., excluding holidays.

Who should I call if my sanitary sewer backs up AFTER normal working hours?

If water or sewage is backing up in your basement and you are not using any water, there is a high...

What are the business hours at City Hall?

City Hall is open from 8 a.m. to 5 p.m., Monday through Friday.  City offices are closed on...

What are the dates and hours of the summer playground program?

Refer to summer playground section of summer brochure  Summer Playground program

How do I exit the ramp after hours?

The exits are equipped with automatic cashiering equipment. All fees are figured on the established...

What hours can you offer me?

Installers are available Monday-Saturday 8 a.m. to 7 p.m. Our scheduling office, Monday — Friday...

What are the Parking Ramp Cashier hours?

Effective July 1, 2015, ramp cashiers are no longer on duty in the ramps. The ramps use automatic...

Water/Wastewater Testing

The lab is open Monday through Friday from 7:30 a.m. to 3:30 p.m. All samples must be received in...

How much does it cost to park in the ramp?

Ramp fees are assessed based on the length of stay. First hour or any part of: $1.00, From 1 to 2...

How long can a motor vehicle be parked on the street without being moved? i.e. Street storage

City ordinance 9-14-321.614 addresses: PARKING VEHICLES FOR PURPOSES OF SALE OR STORAGE PROHIBITED;...

Who do I contact about a problem with a barking dog?

Health Services Department Animal Control responds to complaints about barking dogs. A dog barking...

Can a dog or cat run loose in the city?

If you see a dog or cat running loose in the City, call Animal Control at 563-589-4185 during...

What should I do if I'm bitten by an animal?

If you are the owner/keeper of an animal that bit or have any knowledge of a bite, it is required...

There is rust in my water or it is discolored. Who do I contact?

Let your water run for a short period . If this does not correct the problem contact Water...

Who do I contact regarding water running in the street?

Please contact Water Distribution at 589-4303 during business hours. After hours please call...

Where can I dispose of or recycle CFL light bulbs?

Bring your old, unbroken CFLs in sealed, zip-lock bags to one of the City's drop-off locations...

What is the snow route ordinance and when is it in effect?

City ordinance 9-14-321.681 adresses: "PARKING SO AS TO INTERFERE WITH PLOWING OR REMOVAL...

Who would I call about a sick or stray animal?

During normal business hours the animal control officer can be contacted at (563) 589-4181. During...

Where do I pay my property taxes?

Property taxes are paid to Dubuque County. For questions concerning your property taxes please...

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