Welcome to the Citizen Support Center/311 where you may select from the requests below or search our data base. If you cannot find what you need, log in and submit a question or service request to the appropriate department for action. Questions and requests sent after normal business hours will be processed beginning the following business day. Our hours are Monday - Friday, 9 a.m. - 5:00 p.m.

 
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 Service Request TypeDescription
ABANDON VEHICLE ON PROPERTY Report a Code Violation of Abandon Vehicle on Property.
ABANDONED VEHICLE ON STREET Report a Code Violation of an Abandoned Vehicle on the Street.
GARBAGE ON LAWN Report a Code Violation of Garbage on Lawn or surrounding Area.
BROKEN WATER METERS Report a Broken Water Meter at your home or Business.
BULK GARBAGE PICKUP Request pickup of a Bulk item from your house or Business.
CHIPPER STOPS Request a Chipper for tree's and branches 4' and over
CODE ENFORCEMENT - HIGH GRASS Report a Code Enforcement Violation of High Grass
CODE ENFORCEMENT - LITTER Report a Code Violation of Litter on Property or surrounding Area
CODE ENFORCEMENT - NO HEAT Report a Code Violation of No Heat in Building or House.
CODE ENFORCEMENT - OVERCROWDING If you would like to report over Crowding
Please select this Service Request
CODE ENFORCEMENT - PEELING PAINT Report a Code Enforcement Violation for Peeling Paint.
CODE ENFORCEMENT - PROPERTY NOT MAINTAINED Report a Code Violation of Property not Maintained on Dwelling Property.
CRIMINAL - DRUG DEALING Report Criminal Activity Drug Dealing **If this is an EMERGENCY Dial 911**
CRIMINAL - PROSTITUTION Report Criminal Activity to the Police.
**If this is an EMERGENCY Please Call 911**
CRIMINAL - Underage Drinking Report Criminal Activity of Underage Drinking
DEAD ANIMALS Report a Dead or injured animal.
DEAD TREES Report Dead Tree's or Dead Tree Limbs Hanging on Street or Near House.
DO NOT WALK SIGNS OUT Report a Do Not Walk Sign is out.
GRAFITTI Report Graffiti
ILLEGAL DUMPING Report Illegal Dumping in your Area
LEAF PICK-UP Request Leaf Piles to be picked up.
LOW HANGING BRANCHES Report Low Hanging Tree Branches on Side Walks or Streets.
LOW WIRES Report Low Hanging Wires (Verizon or ConEd Cables will be Handled by the appropriate Company)
MISSING STREET SIGNS Report a Missing Street Sign.
POTHOLE If you need to report a Pothole
select this Service Request
RECYCLING If you would like to request Recycling
REQUEST FINAL WATER READING Request a Final Water Reading for home or Business.
SEWER LINES CLEANED Request Sewer Lines Cleaned.
STREET LIGHT Request / Report Street Light out
STREET SWEEPER Report / Request a Street Sweeper on your street
TRAFFIC LIGHT Report a traffic Light out
TREE UPLIFTED ON SIDEWALK Report an Uplifted Sidewalk Due to a Tree.
WATER BILLING PROBLEM Report a Water Billing Problem.
WATER DISCOLORATION Report Water discoloration
WATER METER LEAKS To Report a Water Meter Leak.